Amazon Announces New Pickup and Return Options with Kohl's and Staples

Convenient and Time-Saving Solutions for Customers

Seamless Returns Made Easy

In a move to enhance customer convenience and satisfaction, Amazon has partnered with Kohl's and Staples to provide quick and easy return options. Customers can now select a participating Kohl's or Staples store as their designated pickup location, eliminating the hassle of waiting for home deliveries or visiting a post office.

Expanded Pickup Points

To further expand its pickup network, Amazon has introduced Amazon Hub Lockers. These self-service kiosks are strategically located in convenient areas, such as shopping malls, grocery stores, and office buildings. Customers can choose to have their packages delivered to a locker, providing them with the flexibility to pick up their items at a time that suits them.

How It Works

To take advantage of these new services, customers can visit Amazon's website or mobile app and select a Kohl's or Staples store or an Amazon Hub Locker as their preferred delivery option. For returns, customers can simply package their items, visit the designated location, and follow the on-screen instructions. The store associate or locker will then scan the item and process the return.